Returns & Exchanges

Due to the perishable nature of our organic farm products, we are unable to accept physical returns; however, we are committed to ensuring your complete satisfaction with every harvest. If your order arrives damaged or fails to meet our quality standards, please contact us within 48 hours for a full replacement or refund.

1

Inspect Your Shipment

Upon arrival, immediately open your package and inspect all organic produce or goods for any signs of transit damage or quality concerns.

2

Document the Issue

Take clear photographs of the product and the shipping label to help our farm team understand what went wrong during the fulfillment process.

3

Contact Support

Email our farm office at [email protected] with your order number and the photos within 2 days of delivery.

4

Resolution

Our team will review your claim and issue a store credit, refund, or ship a fresh replacement at no additional cost to you.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing